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Customer Support

669 0966
Mon-Fri 08.30-19.00

klienditugi@cooppank.ee

Available 24/7 for blocking the card or Internet bank access: 669 0966

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Coop Pank AS, Maakri 30, 15014 Tallinn, Registry code: 10237832, SWIFT/BIC: EKRDEE22

You are on the website of the companies Coop Pank AS and Coop Liising AS that provide financial services and the insurance marketing company Coop Kindlustusmaakler AS. Before committing to an agreement read the terms and conditions of the respective service and, if necessary, consult an expert. By continuing to use the site, you are agreeing to the terms and conditions of website use.

    News

    The Terms and Conditions of Settlement Contract are changing

    15.04.2025

    1) Please be advised that changes to the Standard Terms and Conditions of Settlement Contract made according to the guidelines of the supervisory authority will enter into force on 1 May 2025.

    The main changes are as follows:

    • the Bank may terminate a settlement contract with a private individual only on exceptional grounds, subject to the notice periods set out in the General Terms and Conditions of the Bank.

    The new terms and conditions are accessible here.

    2) Please be advised that changes to the Standard Terms and Conditions of Coop Credit Card Agreement will enter into force on 20 June 2025.

    The main changes are as follows:

    • the Bank may refuse to make the credit limit available, reduce the credit limit, refuse to issue a new or replacement card, impose a minimum repayment instalment and/or terminate the contract without notice if the card has been closed and no request for the issue of a replacement card has been submitted to the Bank within 30 days of the date of closure of the card (clauses 2.9. and 10.7.5.);
    • when setting the minimum repayment instalment in the cases specified in the terms and conditions, the Bank works on the assumption that the amount of credit used will be repaid to the Bank in minimum instalments within a period of no more than three years (clause 2.10.);

    Clients who do not agree to the changes made to the Standard Terms and Conditions of Coop Credit Card Agreement can terminate their contract at any time before 20 June 2025. If clients have not notified us of their wish to terminate the contract by that date, this will be considered by the Bank as the clients having agreed to the changes made to the Standard Terms and Conditions of Coop Credit Card Agreement.

    The new terms and conditions are accessible here.

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