07.11.2017
In the mobile bank of Coop Pank, clients can complete all the daily banking operations: obtain an overview of your account balance and most recent transactions, effect payments, manage e-invoices and bank cards and share your account number with just a couple of clicks.
Helena Kokk, who heads e-channels at Coop Pank, noted that the objective of the bank is to create a mobile application which is modern yet simple and intuitive for its users and which does not require anybody to make a separate effort in learning how to use it. “The design of the mobile bank is characterised by simplicity, freshness and a modern quality, with an emphasis on being local and part of the Coop Eesti Group. Further development of the mobile application continues, based on client feedback. In the nearest future already, more options are going to be added, for example, Coop bonus points and the option of viewing the account balance quickly without logging in to the bank,” Kokk said.
Currently, Coop Pank’s mobile bank may be logged into using Mobile ID. In the first half of next year, Smart-ID support will be added to the application. The mobile bank may be used on both Android and Apple iOS devices and may be downloaded already now through both the App Store and the Google Play Store.
For the design and technological solution for the mobile bank, the collaboration partner of the bank was Estonia’s leading software and product development company Mooncascade.
Coop Pank is a universal bank based on Estonian capital whose majority shareholder is Estonia’s only co-operative retail group, Coop Eesti. The objective of Coop Pank is to take advantage of the synergy generated between retail and banking and to bring daily banking services closer to people’s homes. Coop Pank and its subsidiaries employ approximately 200 people at the head office and at 14 branches across Estonia.
Coop Eesti, consisting of 19 co-operatives, has about 350 shops, 80 000 private shareholders and approximately 600 000 regular clients across Estonia.