Info  Dear client! Fraudulent phone calls and scam e-mails on behalf of banks are common, with scammers trying to gain access to a client’s bank account. Never enter PIN codes if you have not initiated the transaction yourself and remember that the bank will never ask for the PIN 2 code when entering the internet bank!

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Cash transportation

Although new payment options are being introduced all the time, there is still room for cash as well. All service outlets need change to ensure smooth customer service. As cash transportation is rather risky and time-consuming, we advise using the professional service providers – Coop Pank's partners are Brink’s Estonia OÜ and Hansab AS.

Send an inquiry to Brink's

Send an inquiry to Hansab

Professional assistance

Coop Pank's cash transfer partners provide cash transportation and authentication, transfer of cash to current accounts as well as other solutions concerning cash handling.

Quick and secure

If you use a service provider that specialises in cash transportation, you can rest assured that the money will get to the company’s account quickly and securely.

Accessible everywhere

Cash processing centers are located in both Tallinn and Tartu and can serve all legal entities all over Estonia.

More information

Processing of money

Money received from the clients is counted, its accuracy verified and transferred onto client's account.

In case if the amount indicated on the delivery note by the client does not match the cashier's note, an excess or deficit statement, which will be sent to the client by e-mail, will be formalized accordingly.

When ordering exchange money, cash processing involves the collection of money and packaging in the security package.

Transport of money from the client to the bank

Cash is transported from client points to the cash processing centres, where it is counted and checked, inspected and transferred into the client’s account.

Description of the service

  • The place of departure for the transport money, or client point, is located in Estonia.
  • The place of delivery for the transport money is the client’s account at Coop Pank.
  • The service is provided on all days of the week (during service hours agreed previously).
  • The cash in the shipment is counted and checked, and banknotes are inspected for being genuine.
  • Funds are transferred into the client’s bank account by 5 p.m. on the banking day following the transport of money (In case of Hansab AS on the day of money transfer).
Transport of money from the bank to the client

Transport of funds debited against the client’s account to a client point (e.g. shops wishing to receive the right quantity of money for change to start the following day).

Description of the service

  • The place of departure for the transport money is the client’s account at Coop Pank.
  • The place of delivery for the shipment of money is the client point specified in the order (transport provided within Estonia).
  • The service is provided based on the client’s order on each occasion. An order for the transport of money has to be submitted by 4 p.m. (By 3 p.m. in the case of Hansab AS) at the latest one banking day before the completion of the order. The client ensures that the equivalent of the amount of money ordered is available in their settlement account at the time of the submission of the order.
  • A money transport order is completed at the same time as the vehicular removal of money (if the client has also ordered the relevant service from Brink’s Estonia) or at a time agreed previously.
  • The client has the option of ordering money as banknotes in sets of 100 and coins in coin wrappers.