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Customer Support

669 0966
Mon-Fri 08.30-19.00

klienditugi@cooppank.ee

Available 24/7 for blocking the card or Internet bank access: 669 0966

Coop Pank
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Coop Pank AS, Maakri 30, 15014 Tallinn, Registry code: 10237832, SWIFT/BIC: EKRDEE22

You are on the website of the companies Coop Pank AS and Coop Liising AS that provide financial services and the insurance marketing company Coop Kindlustusmaakler AS. Before committing to an agreement read the terms and conditions of the respective service and, if necessary, consult an expert. By continuing to use the site, you are agreeing to the terms and conditions of website use.

    Coop Säästukaart Pluss

    A person is holding a Säästukaart Pluss bank card and preparing to pay at a self-service checkout.

    Säästukaart Pluss is a client card with which you can use a monthly payment limit when paying for your groceries. You pay for what you’ve bought the following month on the basis of an e-invoice, similar to electricity and mobile phone bills. You can forget your wallet at home because you can add your Säästukaart Pluss to the Coop Estonia app and pay conveniently with your smartphone! As simple as that!

    • Payment limit up to €800
    • Interest-free period up to 40 days
    • Cash directly from the store register
    • Coop loyalty programme
    Cash from the store register

    You no longer need to search for an ATM or head to a bank branch to withdraw cash – you can do so in any Coop store while doing your shopping!

    Amend your limit whenever you like

    You can change your card’s limits in our Internet or mobile bank. It only takes a few seconds, and ensures that your limits match your actual needs.

    Interest-free payments for up to 40 days

    Decide for yourself when and how much of the credit you’ve used you’ll pay back. You won’t be charged any interest if you pay back the amount you spent the previous month by the 10th of the current month.

    A woman is sitting on a wooden chair on a terrace, holding a smartphone. On the table next to her, there is a blue mug and a vase with flowers.

    A smart client card in our app

    You can easily manage your Säästukaart Pluss in our app. Download the Coop Pank mobile bank so that you always have an overview in your pocket of your Säästukaart Pluss balance, limits and everything else you need. You can log into the app quickly and securely using biometric identification.

    Coop Säästukaart Pluss - good to know

    • You can view the price list here.

      • Individual of at least 18 years of age and no older than 75 at the time of applying

      • Estonian citizen or individual with the right to permanently reside and work in Estonia

      • Net income of at least €300 per calendar month

      • Good payment history (checked in relevant registers)

      • Has a current account in a credit institution listed in the Estonian Commercial Register or in an Estonian branch of a foreign credit institution

      • Individuals acting on the basis of authorisation or other representative rights cannot apply for the Säästukaart Pluss

      • Credit limit: Up to €800

      • Interest-free period: Up to 40 days (excl. cash withdrawals). Interest of 19.9% is calculated on the used limit

      • Monthly fee: €0.95

      • An unlimited number of additional cards can be issued. No age limit applies to additional cards

      • Payment deadline: Five (5) calendar days from the issuing of the e-invoice

    • Coop Pank issues the account holder with an e-invoice for every repayment, based on the amount to be repaid and the date, in accordance with the agreement. The account holder undertakes to notify Coop Pank of their bank account (i.e. the account number and the name of the credit institution or branch) and to order an e-invoice. If they have no e-invoice agreement, the account holder undertakes to make monthly repayments on the basis of a statement taken from the self-service site.

      • The holders of either the main card or any additional cards, and indeed third parties, can make additional payments into the account linked to the Säästukaart Pluss via bank transfer by using the personal reference number of the card account linked to the Säästukaart Pluss

      • This increases the available balance of the card and reduces the used limit and other amounts due to be paid

    • If an instalment isn’t paid by the due date, we’ll text you a payment reminder. The costs and default interest related to overdue payments are calculated according to the price list. If you experience ongoing problems in making your repayments, we recommend contacting us so we can find a solution.

    • Keep your PIN to yourself. If your card is lost or stolen, block it in the Internet bank straight away or call us on 669 0966. In the interests of security, we recommend changing your PIN from time to time. You can do this quickly and easily in the Internet bank. Let us know even if you’re not sure you’ve lost your card – it can be blocked temporarily.

    • To terminate your agreement, contact us by e-mailing klienditugi@cooppank.ee or coming in to your nearest branch. All outstanding amounts as set out in your agreement must be paid when terminating it.

    • The initial APR is 21.33% per annum under the following sample conditions:

      • credit limit of €800
      • fixed interest rate of 19.9% per annum
      • card issuing fee of €0
      • card maintenance fee of €0.95 per month
      • monthly limit repayment amount of 100%

      The rate is calculated on the assumption that the total credit is used each month as soon as possible and in the maximum amount, and that the repayment obligation is met in full on the repayment date each month within one year.

    • Select the items you wish to purchase and tell the person at the register that you’d like to pay with your Coop Säästukaart Pluss, or select it as your payment method at the self-checkout. Enter your PIN to confirm your purchase.

      For even quicker and more convenient shopping, you can use a smart scanner or the Coop store app with your Säästukaart Pluss!

    • As a Coop Säästukaart Pluss client you don’t need to search high and low for an ATM or make your way to a branch to withdraw cash: you can get as much as you need in our stores!

      Cash is available from all 320 Coop stores around the country. Find your nearest Coop store . You don’t need to make a purchase in order to withdraw cash either – simply tell the person serving you that you’d like to make a withdrawal using your Coop Säästukaart Pluss.

      The fees that apply when making withdrawals are set out in our price list.

    • Information related to your Säästukaart Pluss can be found in Coop Pank’s mobile app or Internet bank. In addition to accessing this information, you can make changes to agreements linked to your Säästukaart Pluss.

    • Activate your Säästukaart Pluss in whichever way suits you:

      1. In the Coop Pank mobile app
      2. In Coop Pank’s Internet bank cooppank.ee
      3. By texting the last four digits of your card number to 13014 (after which your PIN will be texted back to you)
    • You’ll find the available balance of your card and details of transactions in Coop Pank’s Internet bank cooppank.ee, in the Coop Pank mobile app or by texting SALDO to 13014. The SMS must be sent from the contact telephone of the holder of the Säästukaart Pluss card agreement and costs €0.20. This fee is automatically charged to the SK+ card.

    • You can easily change the credit limit on your Säästukaart Pluss in the Coop Pank mobile app or Internet bank or by e-mailing klienditugi@cooppank.ee.

      Our self-service sites also enable you to amend your:

      • daily purchase limit
      • daily cash withdrawal limit

      Both limits can be set separately for the main and additional cards.

    • An unlimited number of additional Säästukaart Pluss cards can be issued. No age limit applies to additional cards. This can be done in Coop Pank’s Internet bank cooppank.ee. To order an additional card, enter the new cardholder’s name and ID code. To replace an existing additional card, contact us by e-mailing klienditugi@cooppank.ee or calling 669 0966.

      The main card can be replaced in our Internet bank. The old card is closed immediately when replaced.

      Fees related to ordering and replacing new cards are set out in our price list. Cards are sent to the address given in the agreement or to the address indicated at the time of ordering.

    • You can change the number of the account linked to your e-invoice agreement by e-mailing us at klienditugi@cooppank.ee.

    • The main Säästukaart Pluss and any additional cards have the same expiry date and are valid for three years. As the expiry date approaches, new cards are automatically ordered to be sent to the contact address given in the agreement. Replacing cards upon their expiry is free of charge.

    • If an instalment isn’t paid by the due date, we’ll text you a payment reminder. The costs and default interest related to overdue payments are calculated according to the price list. If you experience ongoing problems in making your repayments, we recommend contacting us so we can find a solution. E-mail us at klienditugi@cooppank.ee or call us on 669 0966.

    • Säästukaart Pluss holders can view their card-related information in our mobile app and Internet bank. All Säästukaart Pluss clients can access our app and online bank.

    • Activate your Säästukaart Pluss in whichever way suits you:

      • in the Coop Pank mobile app
      • in Coop Pank’s Internet bank
      • By texting the last four digits of your card number to 13014. Your PIN will be texted back to you.
    • Your new Säästukaart Pluss should reach you within three working days. If it’s taking longer to arrive, contact us by e-mailing klienditugi@cooppank.ee or calling 669 0966.

    • To amend your contact details, call us on 669 0966 (8:30-19:00 Monday-Friday) or e-mail us at klienditugi@cooppank.ee.

    See all questions