Monthly, we present an e-invoice, which you can find in the Internet bank of your home bank. The e-invoice is sent automatically to the bank to which your loan amount was transferred. For more convenient payment, we recommend definitely concluding an electronic invoice fixed payment agreement at your home bank. An invoice is considered paid if it has been paid using the right reference number, which you may find in the agreement or on the e-invoice.
The loan may be repaid also before the expiry date of the agreement. For this purpose, kindly submit a relevant request at your nearest Coop Pank branch or e-mail it to firstname.lastname@example.org.
Amendment of the payment date
To change the payment date, contact a bank staff member. The payment date may be the 5th, 10th, 15th or 20th day of the month. The fee for the amendment of an agreement is indicated on the price list.
If necessary, a grace period be sought. For this, kindly contact a bank staff member. The length and conditions of the grace period are determined, taking into account the client’s needs and means.
Delay in payments
If an instalment is not paid by its payment date, an SMS will be sent with a reminder to pay. Late payment results in costs, and late interest is calculated on late payments. Costs related to delay in payment are indicated on the price list. If you see longer-term problems with making payments, we advise you to definitely contact the bank in order to find a flexible solution together.