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669 0966
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klienditugi@cooppank.ee
Available 24/7 for blocking the card or Internet bank access: 669 0966
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Coop Pank AS, Maakri 30, 15014 Tallinn, Registry code: 10237832, SWIFT/BIC: EKRDEE22

You are on the website of the companies Coop Pank AS and Coop Liising AS that provide financial services and the insurance marketing company Coop Kindlustusmaakler AS. Before committing to an agreement read the terms and conditions of the respective service and, if necessary, consult an expert. By continuing to use the site, you are agreeing to the terms and conditions of website use.

    Alexela

    A person paying contactlessly with a Coop Pank bank card at an Alexela gas station store.

    Our debit card also serves as an Alexela client card

    There are benefits to being an Alexela customer, since the Alexela loyalty programme earns you discounts on all types of energy!

    Join the programme in our Internet bank or app, and every time you pay with your Coop Pank card all of the loyalty programme discounts will automatically apply to you. Download the Alexela app to enjoy personalized digital offers with QR codes.

    Together we're creating a truly Estonian community!

    Two Coop Pank bank cards - one is a credit card and the other is a debit card. Both cards have the Mastercard logo.

    What benefits are there to making my Coop Pank card an Alexela client card as well?

    • Collect digital stamps with every purchase and choose the benefit that suits you best – from fuel discounts to Alexela-branded products.
    • Enjoy –15% off hot drinks and find personalised offers in the Alexela app.
    • When you download the Alexela app for the first time, we'll give you digital stamps that you can use right away.

    If you are an Alexela electricity or natural gas contract holder, you get additional benefits:

    • A permanent –3 c/l fuel discount.
    • Hot drinks are always –20% off.
    • The option to use digital stamps to reduce your energy bills.

    Link your card to obtain these benefits

    Linking your card in the mobile app

    • Open the Coop Pank app
    • Click on 'Cards' and then 'Partners'
    • Review the terms and conditions of the Alexela loyalty programme and then join the programme
    • We'll pass the necessary details on to Alexela
    • To obtain the discounts, simply pay at Alexela using your Coop Pank card. The discounts also apply when paying with Apple Pay or Google Pay

    Linking your card In the Internet bank

    • Log in to our Internet bank
    • Click on 'My bank' and then 'Partner offers'
    • Review the terms and conditions of the Alexela loyalty programme and then join the programme
    • We'll pass the necessary details on to Alexela
    • To obtain the discounts, simply pay at Alexela using your Coop Pank card. The discounts also apply when paying with Apple Pay or Google Pay

    Alexela – good to know

    Any private-client debit or credit card. The cardholder needs to be at least 16 years old to join the programme.

    No. Once you’ve joined the programme, we’ll make sure all your new cards stay linked to it.

    In the My Alexela loyalty programme, you collect digital stamps with every purchase. You can exchange them for different benefits – for example, fuel discounts or free products.

    All loyal customers receive –15% off hot drinks at Alexela cafés. When you download the Alexela app for the first time, we'll give you digital stamps that you can use right away for a reward or discount of your choice.

    If you are an Alexela electricity or natural gas contract holder, you get additional benefits: a permanent –3 c/l fuel discount, –20% off hot drinks, and the option to use collected digital stamps to reduce your energy bills.

    As an electric vehicle driver, you'll also receive a reward in the Alexela app after every 100 kWh charged.

    Yes. If you are an Alexela electricity and/or natural gas contract holder, you receive additional benefits: a permanent –3 c/l fuel discount, –20% off hot drinks, and the option to use collected digital stamps to reduce your energy bills.

    You can exchange your collected digital stamps for free products, discounts, or energy bill prepayments in the Alexela app and at Alexela café stores.

    See all questions