Paying with a debit card will give you the most favourable prices at Coop stores and earn you 10% more bonus points on your purchases, which can be used to pay for following purchases.
Our card enables to withdraw and deposit cash at all 330 Coop stores.
Make quick and easy contactless payments. You can also use all of our cards for making payments online.
We are the first bank in Estonia whose private customer cards include purchase insurance. Just always pay with our debit or credit card and all your bigger purchases are automatically insured for 180 days.
What is purchase insurance?
Purchase insurance is 180-day insurance cover automatically applied to your larger purchases for which you have paid by a Coop Pank debit or credit card.
Which purchases are covered by purchase insurance?
Purchase insurance applies to every purchase of durable goods* made from a shop or online store that costs €100-2,500. The deductible per each insured event is €30.
* Durable goods are products designed for long-term use by the manufacturer: mobile phones, tablets and laptops, clothes, footwear, electric scooters, precious stones and metals, fur products, paintings, sculptures, etc. For example, used goods, food, motor vehicles, plants and animals are not durable goods. Please note that the maximum indemnity limit for certain goods (e.g. technical equipment) is €500. Read more about the terms and conditions of purchase insurance here.
Does purchase insurance also apply to goods purchased abroad or ordered from an online store?
Yes, just pay the purchase using your Coop Pank debit or credit card and your purchase will automatically be covered for 180 days.
What should I do in the case of an insured event?
As the purchase insurance partner of Coop Pank is IF P&C Insurance AS, please report the insured event* here so we can handle your claim faster. Just write the keyword “Coop” in the policy field.
* Insured event means the sudden and unforeseeable destruction, damage or theft of the insured product. Losing or forgetting a products is not deemed an insured event.
Do I have to keep the purchase receipt to receive compensation in the case of an insured event?
No, a statement from the Internet bank is enough to prove the purchase related to the insured event.
Read the terms and conditions of purchase insurance here.
With Coop Pank debit card you can get best offers. See offers here.
All the Coop Pank bank cards have the contactless payment option. Using contactless payment, payments in smaller amounts may be made conveniently and quickly: payments under 50 euros may be made without entering the PIN code or inserting a card into the terminal. All you have to do is wave your card at the terminal.
Contactless payments are secure: from time to time, in the interests of security, the bank requests the confirmation of a transaction also in the case of smaller amounts.
Contactless payments may be made anywhere, both in Estonia and abroad, and you will recognise the relevant terminals based on the marking (on the terminals) for contactless payment. The maximum amount permitted for a contactless payment may vary in different countries.
Set use limits for your card in the Internet or mobile bank: limits may be set for card payments or cash transactions. In addition, it is possible to set a monthly limit applicable to all card transactions. In the interests of security, we recommend that use limits on a card should be set according to the actual use of the card and that they should be as low as possible.
If you are a user of the Internet or mobile bank, you can order your new bank card by post. The card is sent as a non-priority letter. The card and the PIN code are sent to you in different envelopes and on different days.
In order for you to be able to use the card you have been sent by post, you first have to activate it in the Internet or mobile bank (from the Cards menu, choose Activate). If it is an additional card, the card is activated by the account holder. Before activating your card, make sure that both the card and the PIN code you have received have not been tampered with. When activating your card in the Internet bank, you have to enter the last 4 digits of your card. Before using your card, affix your signature on the reverse of your card.
Make sure to contact us if either of the shipments has not reached you or if you have received it, but it has been opened.
