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Customer Support

669 0966
Mon-Fri 08.30-19.00

klienditugi@cooppank.ee

Available 24/7 for blocking the card or Internet bank access: 669 0966

Coop Pank
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Coop Pank AS, Maakri 30, 15014 Tallinn, Registry code: 10237832, SWIFT/BIC: EKRDEE22

You are on the website of the companies Coop Pank AS and Coop Liising AS that provide financial services and the insurance marketing company Coop Kindlustusmaakler AS. Before committing to an agreement read the terms and conditions of the respective service and, if necessary, consult an expert. By continuing to use the site, you are agreeing to the terms and conditions of website use.

    Debit card

    You can choose whether to order a physical plastic card or just add an environmentally friendly virtual card to your smart device.

    Coop Pank's debit cards can be used straight away! Now you can leave your actual wallet at home, because you can activate one of our environmentally friendly virtual cards as soon as you've ordered it and start using it in Wallet.

    When ordering your card, you can choose whether you want a physical (plastic) one or just add an environmentally friendly virtual card to your smart device. With a physical card, you can withdraw cash free of charge from your nearest ATM at any time. With a virtual card, you can withdraw cash from ATMs with the cashless payment logo on them.

    Pay for bigger items with your Coop Pank card and they'll be automatically insured!

    Why choose a Coop Pank debit card?

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    An extensive cash network

    Banking with us, you enjoy access to the largest cash network in Estonia. Join our Rahn or Rändrahn plan and you can use your card to withdraw cash from the nearest ATM – whichever bank it belongs to – or from any Coop store without incurring any additional fees.

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    Payment insurance for bigger purchases

    Pay for more expensive items with your Coop Pank card and they'll be automatically covered with purchase insurance.

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    Smart ways to pay

    Instantly activate your card in Wallet for quick and easy payments with Apple or Google Pay, a smart watch or a smart ring. We support a wide range of devices to which you can safely link your card, be it physical or virtual.

    A person paying contactlessly with a Coop Pank bank card at an Alexela gas station store.

    More than just a bank card

    By paying with your Coop Pank card, you enjoy lower prices. Our cards also serve as a Coop stores client card, giving you access to discounts and personalised offers. You can add your card to the Alexela client programme as well, and enjoy offers from other partners.

    A person is holding a mobile phone with the Coop Pank app open and showing the savings view. The person sees that the collected amount is 25.00 euros.

    Cash Drawer

    The easiest option for short-term saving is to open the Cash Drawer, where you can set up different automatic saving methods. The amount accumulated in the Cash Drawer earns interest, but is also available for you to use quickly if needed.

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    Security first and foremost

    You can quickly check your bank card's PIN in our Internet or mobile bank at any time. To make sure your banking is as convenient but also as secure as possible, you can identify yourself biometrically and remind yourself of your PIN whenever you need to. You can also use the app to manage your card limits and, if necessary, block or close a card.

    Coop Pank's payback

    Coop Pank's payback

    Each month, one lucky client gets everything they spent the previous month paid back to them. And if you transfer your salary payments to your Coop account, we'll pay double!
    Everyone who performs at least five transactions a month with one of our cards is entered in the draw.

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    Debit card – good to know

    • You can view the price list here.

    • You can view the terms and conditions here.

    • You'll find the calculator here.

      • You can order a new bank card quickly and easily via our Internet or mobile bank. Your card will then be posted to your home address (unregistered), normally reaching you within a week. Before ordering a card, make sure your contact details in the bank are up to date
      • In order to start using your card, you'll first have to activate it. You can do this by clicking on ‘Cards' in the Internet or mobile bank. If the card in question is an additional card, it will need to be activated by the account holder. Never activate a card until you've actually received it. To activate a card in the Internet bank, enter the last four digits of the card number
      • Be sure to call us on 669 0966 (8:30-19:00 Monday-Friday) if a bank card you've ordered doesn't turn up or you're unable to activate it
      • You'll find out what the PIN for your new card is once you've activated the card in the Internet or mobile bank (‘My bank' - ‘Cards' - ‘Settings')
      • You can check the PIN at any time in the Internet or mobile bank, and there's no limit on how many times you can check it – simply do so any time you need to remind yourself of it
      • Viewing your PIN is entirely safe, since you'll be asked to identify yourself again using biometrics or another means of authentication
    • Find out more about secure card use here.

    Offers from partners

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