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Customer Support

669 0966
Mon-Fri 08.30-19.00

klienditugi@cooppank.ee

Available 24/7 for blocking the card or Internet bank access: 669 0966

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Coop Pank AS, Maakri 30, 15014 Tallinn, Registry code: 10237832, SWIFT/BIC: EKRDEE22

You are on the website of the companies Coop Pank AS and Coop Liising AS that provide financial services and the insurance marketing company Coop Kindlustusmaakler AS. Before committing to an agreement read the terms and conditions of the respective service and, if necessary, consult an expert. By continuing to use the site, you are agreeing to the terms and conditions of website use.

    Apple Pay

    A person is paying in a store using a smartphone with contactless Apple Wallet. The phone screen shows a Coop Pank bank card and the word "Done".

    Pay safely and conveniently with Apple Pay

    You can add your Coop Pank cards to Apple Wallet and pay with your iPhone, Apple Watch, iPad or Mac quickly and conveniently wherever contactless payments or Apple Pay are enabled.

    Apple Pay is a quick and safe way of paying in store and online.

    The smartphone screen displays a Coop Pank Mastercard debit card. The screen also shows the word "Done".

    Setting up Apple Pay via the Coop Pank mobile app

    • Make sure your Apple device has Face ID or Touch ID and the latest version of the software.
    • Download the Coop mobile bank.
    • Click on 'Cards' on the menu.
    • Select the card you want to use for Apple Pay and activate it.

    Setting up Apple Pay via the Apple Wallet app

    • Make sure your Apple device has Face ID or Touch ID and the latest version of the software.
    • Open the Apple Wallet app and click on ‘+' to add a card, choosing Coop Pank from the menu. Add your card details.
    • Choose whether to have the confirmation code sent to you via e-mail or SMS.
    • Enter the code correctly and your card will be added to Apple Wallet.
    A person stands at a train station holding a phone with an orange train visible in the background.

    Apple Pay - good to know

    • You can use Apple Pay anywhere you see that contactless payments or Apple Pay are enabled, both in store and online.

      Hold your iPhone or Apple Watch against or close to the payment terminal the same way you would when making a contactless payment with a card.

      You can also use Apple Pay in online stores and apps.

    • You can use all Coop Pank debit, credit and business client cards. Users can add their card(s) to Apple Wallet themselves via the Coop Pank mobile app.

    • A card user has to be at least 13 years old to add a card to Wallet.

    • Yes, since your card details are never saved to your device or in the service provider’s system. Card details are not used when making payments – instead, payments are approved based on the number linked to the device and a unique code generated for that particular transaction. When using Apple Pay you can be sure your card details are protected.

    • In Coop stores, you cannot make cash transactions with Apple Pay. You still need a physical Coop Pank card for that. However, you can use ATMs with instant payment capability. Simply open your Wallet, place your smart device near the contactless payment device, enter the PIN code (which you can always find securely from our app) and withdraw cash conveniently.

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