Become our client!

The easiest way to become a client of Coop Pank is to do it online. You can start using the Internet bank immediately and we will post the card to your home address.

You can also open an account at our branches or at the banking points located in Coop stores.

What is purchase insurance?
Purchase insurance is 180-day insurance cover automatically applied to your larger purchases for which you have paid by a Coop Pank debit or credit card.

Which purchases are covered by purchase insurance?
Purchase insurance applies to every purchase of durable goods* made from a shop or online store that costs €100-2,500. The deductible per each insured event is €30.

* Durable goods are products designed for long-term use by the manufacturer: mobile phones, tablets and laptops, clothes, footwear, electric scooters, precious stones and metals, fur products, paintings, sculptures, etc. For example, used goods, food, motor vehicles, plants and animals are not durable goods. Please note that the maximum indemnity limit for certain goods (e.g. technical equipment) is €500. Read more about the terms and conditions of purchase insurance here.

Does purchase insurance also apply to goods purchased abroad or ordered from an online store?
Yes, just pay the purchase using your Coop Pank debit or credit card and your purchase will automatically be covered for 180 days.

What should I do in the case of an insured event?
As the purchase insurance partner of Coop Pank is IF P&C Insurance AS, please report the insured event* here so we can handle your claim faster. Just write the keyword “Coop” in the policy field.

* Insured event means the sudden and unforeseeable destruction, damage or theft of the insured product. Losing or forgetting a products is not deemed an insured event.

Do I have to keep the purchase receipt to receive compensation in the case of an insured event?
No, a statement from the Internet bank is enough to prove the purchase related to the insured event.

Read the terms and conditions of purchase insurance here.
 

A bank account can be opened for a child at a branch or contacting with Coop Pank customer support. A parent or a legal representative can open the account and you have to have your own identity document. You do not have to bring your child’s identity documents if your child is under 15 years old.

You can also get a bankcard for a child who is at least six years old. The main banking services (account, card and payments) are free of charge for children.

You can open a children’s deposit to save money for your children and we offer the best interest rate on the market for it! Coop Pank will transfer 50 euros to the deposit as start-up capital.

Don’t forget to inform your employer about your account in Coop Pank so that they transfer your salary there. You will find the application for changing the account here.

To transfer benefits, pensions or parental benefits to a new current account, change your information on the Social Insurance Board's self-service page. You can also find the necessary forms on the website of the Social Insurance Board. If you wish, you can bring the application to our bank branch and we will forward the application yourself.

The money in current accounts and deposits is guaranteed by the Guarantee Fund, which will compensate deposits to the extent of 100%, but not more than 100,000 euros per depositor in one credit institution.