Service channels

The quickest, easiest and most secure way of carrying out your everyday banking is via our mobile app.

Here’s what the app offers:

• Easy entry with biometrics (facial recognition or fingerprint)

• Setting up default profile and account

• Setting up a standing order

• Setting up Apple Pay and Google Pay

• Automatic notifications of accruals, expenses and payments waiting for confirmations

• Quick overview of accounts and transactions

• Option of blurring the account balance

• Option of sending the account number (SMS, e-mail, Skype, Messenger etc.)

• „Money request“ option via payment link or QR code

• Convenient payments

• Confirmation of payments (incl. consolidated payments)

• E-invoices and standing orders

• Bank cards

• Overview of credit agreements and applying for a new one

• Overview of deposit agreements and convenient signing of a new deposit

• Changing user rights and limits / adding and removing users (see FAQ for more info)

Our Internet bank enables you to do your banking any time, anywhere. Not only does it provide you with a quick overview of your accounts and the movement of your money, but it covers everything that’s important to you, from interfaces to e-services.

Here’s what the Internet bank offers:

• A quick and easy overview of your accounts and transactions

• Adding and amendment of defined payments

• Single or dual confirmation of payments (dual confirmation means that a payment is only executed once both authorised parties have confirmed it)

• Downloading of payment orders (PDF & ASICE), account statements (PDF, ASICE, CSV, XML & TH6) and turnover reports (PDF & ASICE) and e-mailing of account statements

• Importing of payments, incl. collective payments (ISO XML)

• Entry into payment agreements (e-invoices and standing orders)

• Management and ordering of bank cards and amendment of limits

• Displaying of information related to loan, leasing and deposit agreements

• Data exchange with Coop Pank Gateway interface between the company's business software and the internet bank (e.g. account statements, overview of transactions, transfer of payments)

• Changing user rights and limits / adding and removing users (see FAQ for more info)

Coop Pank has 14 branches around Estonia, at six of which cash transactions can be performed.

All of our branches are open from Monday to Friday, with no appointments necessary.