Info  Dear client! Fraudulent phone calls and scam e-mails on behalf of banks are common, with scammers trying to gain access to a client’s bank account. Never enter PIN codes if you have not initiated the transaction yourself and remember that the bank will never ask for the PIN 2 code when entering the internet bank!

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Payments

You can make payments inside Estonia and abroad via our Internet and mobile bank and in our branches. When you make an instant payment, the money reaches the recipient in a matter of seconds, any day and any time.

Intra-bank and European payments are free of charge via the electronic channels for the users of Corporate banking plan.
 

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Intra-bank payment

An intra-bank payment, as a rule reaches, the payee immediately as both the payer and payee have accounts in Coop Pank. Payments can be made in different currencies.

Instant payment

Instant payments work in Europe as long as the recipient’s bank has joined the system. A payment that does not exceed 100,000 euros will reach the recipient almost instantly, irrespective of the day of the week and the time of day. In Estonia the following banks have joined the instant payments system: Coop Pank, Swedbank, SEB and LHV.

European payment

An European payment will reach the payee within 3-5 hours if the transaction is made on a business day before 3.30 p.m. A payment made after 3.30 p.m. will reach the other bank on the next business day. Payments can be made in euros to member states of the EEA Agreement.

Cross-border payment

A cross-border payment will reach the payee within 5 business days. Payments can be made in different currencies and as urgent or express payments.

Free payments

Free intra-bank and European payments for the users of Corporate banking plan.

 
 

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How quickly do Coop Pank payments move?

If possible, we always make payments as instant payments, which arrive in the payee’s account in seconds. If this is not possible for technical reasons, we make the payment as an ordinary European or SEPA payment. Settlements between the banks of the SEPA region take place several times a day. A payment made by a Coop Pank client will get to another bank on the same day if it is made before 15:30. The estimated times of receipts are:

Amount has been taken from the client’s account Money is received by payee in another Estonian bank*
Before 8:30 After 11:00
Between 8:30 and 11:30 After 13.30
Between 11:30 and 14:30 After 16.00
Between 14:30 and 15:30 After 17.30
After 15.30 After 8:45 on the next working day

 * The time when payments are received in other banks depends on the internal processes of each bank.

A SEPA payment initiated in the weekend will reach the payee on Monday after 8:45.

Coop Pank has instant payment capability, which means that we can receive the instant payments sent to us as instant payments as well. If the other bank did not send a payment to us as an instant payment, the receipt of the amount in the payee as a SEPA payment make take a little longer.
Receipt times:

Period when payment made in other bank* Money received by Coop Pank client
Before 7.00 After 9.30
7.00-9.30 After 11.30
9.30-12.00 After 15.30
12.00-14.30 After 16.30
14.30-16.30 After 18.30
After 16.30 After 9:30 on the next working day

* The times are different in respect of other banks, the times here are estimates. The exact information is obtained from the bank that initiated the payment.

There may be some exceptional cases where a payment may take longer to arrive. This may happen as a result of the bank’s control systems, technical situations, etc.

E-invoices

E-invoice is an electronic invoice sent to the Internet bank that replaces invoices sent on paper or via e-mail.

In Coop Pank Internet bank, you are able to order e-invoices at once from all companies that have joined the arved.ee environment.

In order to conveniently pay your e-invoices, enter into a standing order agreement and the bank will automatically handle your transfers based on the e-invoices you have received.

Why use?

  • Convenient – e-invoice standing order is effected automatically (no need to remember payment deadlines)
  • Simple – all you have to do is make sure that you have the amount required for payment in your account
  • Environmentally friendly – trees required for the production of paper invoices are left growing


Review the conditions of the e-invoice standing order agreement.

 

Collecting payments with the e-invoice service

If your company receives payments from the same clients every month, it would make sense for you to use the e-invoice service to collect them. The service will make collecting money both quick and easy for your company and the payers.

In order to send e-invoices to the bank, your company must enter into an e-invoice forwarding agreement with the operator. E-invoice forwarding services are offered by the following operators (e-invoice mediators) Unifiedpost (Fitek AS) (tel +372 651 9519, teenindus@unifiedpost.com) või Finbite OÜ (Omniva) , tel +372 656 5400, sales.et@finbite.eu.

Standing orders

Standing orders are excellent for making regular payments of a fixed amount.

Standing orders can be used to automatically transfer a specific amount or your entire account balance. You are able to define the frequency of payments yourself: once a day, once a week, once a month, or once every quarter.

Why use?

  • Convenient – payment is effected automatically (no need to remember payment deadlines)
  • Simple – all you have to do is make sure that you have the required amount in your account

Review the conditions of the standing order agreement.

Importing and exporting payments
  • Import

In the Internet bank payments can be conveniently read from the accounting program in the Internet bank.
File formats that are compatible: XML (ISO 20022).

  • Export

Payments made through Internet bank can be saved in a statement extract file that can be imported into an accounting program.
Available file formats are XML (ISO 20022) and Telehansa.

Further information